Thank you for looking at my shop! Hope you have the best shopping! Appearance: Dirt and scratches. There are scratches and scuffs on the whole due to use. There is no damage that affects the operation. We cannot change an address after the order has already been placed. Packages:Box or envelope and Bubble wrup. We provide valid Tracking Numbers for all orders. If you have any questions or issues, we are at your service. We can’t not reply gifts or unreasonable requests such as declared amount.