We do our best to describe items as accurately as possible but definitions of perfection and flaws differ greatly from one individual to the next so please check all the pictures and do not hesitate to ask questions. We will answer them all as quickly and as thoroughly as we can. We’ll also be happy to send additional pictures upon request. The pictures you see are of the actual item you will receive nothing else will be included please don’t assume. Item(s) is from a smoke and pet free home. From Monday to Friday we usually answer messages or respond to offers quick at anytime but please allow a little more time for messages sent on weekends or holidays. Check our feedback we have been able to help anyone that has reached to us with an issue, we try our best to provide good customer service, if we are not contacted we can’t help. Payments are expected within 48hrs.